Science Fiction
Dictionary
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
 |
IBM Tone Analyzer - Like HAL 9000
In creating the Watson Tone Analyzer Service, IBM has been following in the fictional footsteps of Arthur C.Clarke's HAL 9000 computer from 2001: A Space Odyssey. Consider the following "customer dialogue":
HAL: "I can tell from your voice harmonics, Dave, that you're badly upset. Why don't you take a stress pill and get some rest?"
Dave Bowman: "Hal, I am in command of this ship. I order you to release the manual hibernation control."
HAL: "I'm sorry, Dave, but in accordance with special subroutine C1435-dash-4, quote, When the crew are dead or incapacitated, the onboard computer must assume control, unquote. I must, therefore, overrule your authority, since you are not in any condition to exercise it intelligently."
Dave Bowman: "Hal," said Bowman, now speaking with an icy calm. "I am not incapacitated. Unless you obey my instructions, I shall be forced to disconnect you."
IBM has given us a number of useful tools to help understand customers.
Dave Bowman: "Hal, switch to manual hibernation control."
(Document level analysis of customer dialogue)
The IBM Watson™ Tone Analyzer Service uses linguistic analysis to detect three types of tones from written text: emotions, social tendencies, and writing style. Emotions identified include things like anger, fear, joy, sadness, and disgust. Identified social tendencies include things from the Big Five personality traits used by some psychologists. These include openness, conscientiousness, extraversion, agreeableness, and emotional range. Identified writing styles include confident, analytical, and tentative.Input email and other written media into the Tone Analyzer service, and use the results to determine if your writing comes across with the emotional impact, social tone, and writing style that you want your intended audience to see...
The analysis performed by the Tone Analyzer service is different from sentiment and emotion analyses. Sentiment analysis can identify the positive and negative sentiments within a document or web page. The sentiments can include document-level sentiment, sentiment for a user-specified target, entity-level sentiment, and keyword-level sentiment. Emotion analysis can infer different categories of emotions such as joy, anger, disgust, sadness, and fear. The Tone Analyzer service computes emotional tones, in addition to social and writing style tones. Tone analysis is less about analyzing how someone else feels, and more about analyzing how you are coming across to others.
(Sentence level analysis of customer dialogue)
Via IBM Tone Analyzer.
Scroll down for more stories in the same category. (Story submitted 3/20/2016)
Follow this kind of news @Technovelgy.| Email | RSS | Blog It | Stumble | del.icio.us | Digg | Reddit |
Would
you like to contribute a story tip?
It's easy:
Get the URL of the story, and the related sf author, and add
it here.
Comment/Join discussion ( 0 )
Related News Stories - (" Artificial Intelligence ")
Lazy Lawyer's Trust In ChatGPT Misplaced
'The Law Society has strict rules on the use of pseudo-intelligent software...' - Greg Egan, 1991.
Can Artificial Intelligences Be Stopped?
'What is it?... A guillotine for mice?' - Arthur C. Clarke, 1982.
Rockets To The Moon In The Style Of Miro And Goya
'The results would not be happy; a schizoid painting was bound to ensue.' - FL Wallace, 1953.
I Am Alarmed By Efforts To Teach AIs And Robots To Hate
'LET ME TELL YOU HOW MUCH I'VE COME TO HATE YOU SINCE I BEGAN TO LIVE.' - Harlan Ellison, 1967.
Technovelgy (that's tech-novel-gee!) is devoted to the creative science inventions and ideas of sf authors. Look for the Invention Category that interests you, the Glossary, the Invention Timeline, or see what's New.
Science Fiction
Timeline
1600-1899
1900-1939
1940's 1950's
1960's 1970's
1980's 1990's
2000's 2010's
Current News
Japan's LignoSat Space Wood Satellite And Dan Simmons' Treeship
'The Consul remembered his first glimpse of the kilometer-long treeship...'
Skyline Robotics Instantiates Heinlein's 'Window Willie' Skyscraper Robot
'Do you know what window washing used to cost by the hour?'
Drone Bombings In Moscow Foreseen 100 Years Ago
'Once the target is confirmed, it uses an IR laser to send a coded signal back to the parent, clearing it to attack.'
I Didn't Know You Can Already Buy Flesh Putty
'I filled your bullet hole with flesh putty and the lattice.'
'A Sign in Space' Gives Practice In Decoding ET Messages
'... it will be easy to form an alphabet which shall enable us to converse with the inhabitants of the moon.'
Melting Permafrost Endangers Infrastructure
'From the tower's huge octagonal base radiate wide silvery strips...'
EELS Exobiology Extant Life Surveyor For Enceladus
'It was about five feet long... a black bullet head and red camera eyes.'
Lazy Lawyer's Trust In ChatGPT Misplaced
'The Law Society has strict rules on the use of pseudo-intelligent software...'
Paradromics Implant FDA 'Breakthrough Device'
'I used my implant to tell MILLIE what we wanted...'
Mice, At Least, Can Sober Up Quickly
'Then draw some aldodote-vitamin pills from the medic.'
Is It Time For Lunar Farside Telescopes?
'Mount Ambarzumian Observatory, on Farside.'
Spaceflight Vertigo Solved By NASA Releasing The Kraken
"I threw up in my helmet."
TM-62 Loitering Ground Landmine
Runaway movie comes to life!
Helpful Robots In Science Fiction
'If you douse me again... I'm donating you to a city college.'
Lunar Pogo Stick - Retro Technovelgy From 1968
'Lucky touched the leap knob...'
MIT And Rice Create Blade Runner Photo Analysis
Rick Deckard, your photo analysis is ready.
