 |
AI's Now Being Taught Anger
Oh, this sounds like a great idea. Artificial Intelligences are now being instructed in the finer points of being angry.
(Resident Evil: Retribution - The Red Queen)
The new machine learning research project, which Touchpoint is investing $500,000 to develop, is being built with input from one of Australia’s big four banks, which is supplying reams of real-life customer interactions that have been collated over the past two years. Telecommunications companies and insurance firms are also contributing data.Data scientists in Australia and New Zealand will spend the next six months uploading the dataset into the platform and tweaking its learning algorithms with an expectation that it will be live by the end of the year.
Once complete, the project will simulate hundreds of millions of angry customer interactions that will help companies better understand the behaviours and processes that trigger customer outbursts.
Touchpoint Group chief executive Frank van der Velden said the research would help with the complex task of understanding how customers were affected by the various products, systems, policies, processes and people they interacted with in the lead-up to reaching breaking point.
Mr van der Velden said the program would constantly run “what if” scenarios to see if a particular scenario was likely to enrage or benefit the customer.
“The end goal is to build an engine that can recommend solutions to companies — and we’re talking about the people at the frontline here — how they can improve particular issues that customers are facing,” Mr van der Velden said.
“This will be possible by enabling our AI engine to learn right across a whole range of interactions of what has and has not worked in past examples.”
So far, so good. But then they named it the Radiant, after the prime radiant in Isaac Asimov's Foundation Series.
The project has been dubbed Radiant, which takes its name from Isaac Asimov’s seminal Foundation series of science fiction novels.In the Foundation series, Prime Radiant was a supercomputer that could predict the future behaviour and development of humanity through the analysis of history, sociology and mathematical statistics.
Actually, of course, the Prime Radiant was a display device showing Seldon's psychohistorical viewpoint. Via The Australian.
Scroll down for more stories in the same category. (Story submitted 5/14/2015)
Follow this kind of news @Technovelgy.| Email | RSS | Blog It | Stumble | del.icio.us | Digg | Reddit |
Would
you like to contribute a story tip?
It's easy:
Get the URL of the story, and the related sf author, and add
it here.
Comment/Join discussion ( 0 )
Related News Stories - (" Artificial Intelligence ")
DALL-E Makes Creative Images From Text
Okay, sf fans. If you could have some art created from a science fiction sentence, what sentence would you pick?
ARTUu AI Copilot For USAF
'A series of short beep's and chirps issued from his speaker...' - George Lucas, 1976.
A.I. Jesus Proclaims Machine Gospel
'... he crossed the waiting room to the Padre booth; inside he put a dime into the slot and dialed at random.' - Philip K. Dick, 1969.
Tesla Autopilot: What Does An Autonomous Car See When It Looks At The Road?
'Jeremiah is a sports-model to begin with and that kind is awfully hot-tempered.' - Isaac Asimov, 1953.
Technovelgy (that's tech-novel-gee!) is devoted to the creative science inventions and ideas of sf authors. Look for the Invention Category that interests you, the Glossary, the Invention Timeline, or see what's New.
Current News
DALL-E Makes Creative Images From Text
Okay, sf fans. If you could have some art created from a science fiction sentence, what sentence would you pick?
BladeBUG Robots Clean Massive Wind Turbine Blades
'There were the cleaners, with large padded feet, who were apparently polishing their way the whole length...'
Looms To Manually Weave Lunar Rover Wheels
It's fascinating to me how the Apollo program forced people to think outside their usual boxes.
IceBot Antarctic (Planetary?) Robotic Explorers Made Of Ice
'Some will combine in place to form more complicated structures, like excavators or centipedes.'
Glad 2020 Is Over
Maybe you missed one of these?
PEDOT Polymer Could Enhance Brain-Machine Interfaces
'the hair-fine wire going deep into Owen's brain, down into the pleasure center.'
Study: Robots Encourage Humans To Take Risks
Not exactly Three Laws compliant.
Kinetic Buildings And Psychotropic Houses
'There was a dim whirring, and the spheres tipped and began to rotate...'
Jupe Urban Escape Pods Have Tesla, SpaceX Roots
'The houses are prefabricated units... and they sell at the flat rate of five hundred dollars a room — set up.'
Best Robot Dance Video Of 2020
'I can Mashed Potato... I can do the Twist.'
Vertical Farm In Singapore's Output Is 1.5 Tons Per Day
'A towering eighty-story structure like the office "In-and-Out" baskets stacked up to the sky.'
3D Printed 'Blisk' Manufactured In Orbit
'It can be mass-produced only in the orbiting factories...'
Comercial Airlock 'Bishop' Now On ISS
'They put the bones and the glass can that had contained the soup into the double-doored partition or vestibule...'
Space Station Could Use Some Martian Sawgrass
'What better purifying machine is there than a plot of grass?'
ARTUu AI Copilot For USAF
'A series of short beep's and chirps issued from his speaker...'
Smellicopter Combines Live Moth Antenna With Mechanical Drone
'The organic tissue is inserted in the master tank and then sealed.'
